Buying services from the cloud

by: Hugo Harber

Last time I talked about the attractiveness of buying services more flexibly, on a user centric basis, and have been asked by a couple of people what types of services are best suited to this. My response to this is simple; it's not what you buy i...

25 February 2010

Are the services you buy designed for the end user?

by: Hugo Harber

When you go to your telecoms provider what do you get? Lines, servers and appliances or do you get end to end services? As we deliver more and more functionality to our ever more demanding end users the work of the IT department involves increasin...

22 February 2010

Remove the jargon to discover the benefits – continued

by: Hugo Harber

Unified communications (UC) have been around for 4 or 5 years. It is a concept that has been pushed hard by the hardware vendors into the enterprise sector but has meant little to medium sized business. I think this is for two reasons. Firstly the...

10 February 2010