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Examining the relationship between cloud computing, IT innovation and business growth
This whitepaper covers recent changes in the data protection regulations you need to be aware of
Exploring ways to reduce the cost and risks of innovation
Digital agency embraces cloud to help retail customers.
Taking a new approach where technology is purely there to facilitate an efficient and effective dynamic process environment is key for the mid-market to help in their global competitiveness
How can today’s retailers keep costs low and maximise margins, but at the same time grow market share, find new customer touchpoints and create better customer experiences? It’s a huge challenge – but, as this white paper will show, recent shifts in technology are creating huge opportunities for retailers to achieve these goals.
Social Enterprise makes case for cloud.
G4S Technology gets a lift with compliant services.
Engineering firm pursues growth strategy by hosting innovative street lighting solution with Star.
Building society secures data and application responsiveness with Star’s communication services.
UK Spa expands business with cloud services.
Partnership provides platform for future business wellbeing
Events company right-sizes its business with
cloud services.
Royal Albert Hall secures future revenues with managed hosting platform.
Construction firm improves scalability & resilience.
Prestigious airline boosts operational efficiency with cloud strategy
UKWM drives growth strategy with managed services.
Council’s workforce transformation cuts £85m.
The IT upgrade cycle implies significant outlay in both capital expenditure and time. The cloud promises to reduce both of these while also introducing a new flexibility to the organisation’s ICT.
Business performance and productivity takes a hit when institutional knowledge is dispersed, inaccessible or lost. Much of that knowledge is contained in email and attachments. Organisations need to preserve it so that when individual employees come and go, their email records continue to be available. A centralised approach using a cloud-based email archiving system maintains knowledge and helps employees become more productive.
What measures can you take to ensure an outage doesn't leave your business immobilised and vulnerable? How much will those measures cost? Above all, will they actually work? These key questions add up to the email continuity conundrum facing businesses today.
CFO’s are constantly challenged with improving organisational economies and effectiveness. In times of austerity, CFO’s need to make sense of whether cloud-based services offer a silver lining.
Adopting a managed services approach can help ease financial burdens and allow businesses to focus more on strategy, while freeing up cash to fund business plans.
The concept of information governance is not a new one, but the challenge posed by the sheer volume of information generated by email is. Legal and commercial developments are likely to make organisations think again about looking at the issue of email archiving and how this is dealt with in their organisations.
We surveyed 111 email managers to find out their views about archiving. In some areas, the results were not surprising. For example, nearly two-thirds (65 percent) thought that archiving was important but only a few companies (27 percent) had actually deployed a dedicated archiving solution. Our survey revealed a number of challenges and myths around email archiving that may also slow adoption of full archiving.
Is the unknown location of sensitive data and business-critical applications putting you off adopting cloud services? The premise of cloud computing is that customers do not need to know – or care – about where their data is kept. Cloud promises to greatly increase the efficiency of IT and evolutionise its utility by delivering elastic computing resources divorced of conventional physical and geographic constraints to wherever the workforce may be.
Business has evolved in such a way as to make remote working an operational necessity in many organisations. However, while organisations have focussed on the multiplying number of technologies available to enable remote and mobile working, managing the people involved has received less attention.
Email archiving is a fact of life for most public and private companies in this day and age. It doesn’t matter what industry you’re in or how many employees you have - if you aren’t archiving, you run the risk of facing legal sanctions or huge e-discovery costs if you’re ever involved in litigation within the court system. And if you’re in a highly regulated industry, like financial services, you must follow extremely stringent requirements and the penalties for non-compliance are even greater.
The challenges of delivering seamless communications in today’s mobile and "always-on" workplace.
An enlightened view of managed services can help IT leaders make the jump from head of data plumbing to business enabler.
Web threats exist where we go for information; where we go to read news; where we do our online research. The threat landscape is changing fast with even the most careful web users now at risk.
The IT upgrade cycle implies significant outlay in both capital expenditure and time. The cloud promises to reduce both of these while also introducing a new flexibility to the organisation’s ICT.
Mitigating the security threats inherent in the always-on business environment by moving to a hosted infrastructure.
Infrastructure as a service explored.
Taking a new approach where technology is purely there to facilitate an efficient and effective dynamic process environment is key for the mid-market to help in their global competitiveness
By unlocking the potential of IP telephony within applications, enterprises release the potential of their existing resources, and by integrating telephony and data on a single IP network, they can manage their networks of partners and customers.
This Computing whitepaper examines the issues surrounding achieving PCI DSS compliance, including when partnering with a hosted service provider
This paper uncovers the obstacles to closer ties between voice and data communications within the enterprise and explores the gains to be made by those organisations able to overcome these challenges.
This report provides the latest threat trends for September 2010 to keep you informed regarding the ongoing fight against viruses, spam and other unwelcome content.
Nearly a third of UK SME IT Managers surveyed feel marginalised within their own business and focused on firefighting. Learn how companies are facing these management challenges and turning IT into a strategic business driver to deliver real value.
When deployed securely within the enterprise as part of a companywide communications strategy, Instant Messaging and Presence brings real time decision making to your business and measurable productivity gains.
The Top Ten Roadblocks to Successful Software Project Management
With more flexible, scalable resources at their disposal, IT managers can become as flexible and responsive as the organization itself needs to be in a hyper-competitive environment
In these testing times we’re all being challenged to do more with less – both at home and in the office. Budgets have been squeezed beyond all recognition as companies attempt to make headway in turbulent trading conditions and are forced to change the way they go about their business. For those brands seeking to communicate effectively with customers and be successful, IT remains an essential part of this jigsaw. At its heart, email provides the lifeblood for communications and now, more than ever, it is crucial enterprises understand the problems associated with poor management of this.
This paper uncovers the obstacles to closer ties between voice and data communications within the enterprise and explores the gains to be made by those organisations able to overcome these challenges.
You know the story. It’s the end of the quarter and the sales numbers are below the target. The sales team is pointing fingers at marketing because they aren’t bringing in enough qualified leads,and marketing is responding by saying sales is at fault because they don’t know how to follow up on a lead.
The corporate goals of an organization set the broadest outline of the organizational strategy, but their execution becomes the purview of a myriad of localized initiatives. Customer relationship management (CRM), and specifically marketing automation solutions, enables a broader set of employees to optimize marketing efforts to achieve corporate goals.
In an era of intense competition, the customer experience is often the main differentiator between commoditized products and services. Once a sale is complete, the contact center is an enterprise’s primary touch point with its customers, whether they are consumers or other businesses. When a company knows what their customers want and responds with a consistently excellent customer experience, they create loyal and profitable relationships.
As the economic environment continues to gyrate wildly, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock of the economic conditions.
In a growth economy, businesses typically work hard to expand their customer base and spend aggressively to stoke the growth engine. When money is tight however, existing customer relationships grow in importance as organizations seek a cost-effective way to nurture business expansion. And while there is no magic pill or panacea, customer relationship management (CRM) solutions can provide the foundation for sustainable growth and enable organizations to survive and thrive in these uncertain times.
What you don’t know can destroy your business. It’s hard to imagine modern business without the internet but in the last few years it has become fraught with danger. Internet crooks are the dotcom entrepreneurs of crime, using the power of computers and the interconnections of the network against innocent businesses to make money
Hosted security, such as MessageLabs, provides companies with protection against email and web malware plus spam and content filtering, email archive and continuity. Rather than use on-site servers and software, hosted security is ‘software as a service’ delivered over the internet from a service provider’s data centres. Compared with in-house solutions, hosted security offers enhanced security, service level agreements, 24/7 support and a predictable per-user fee structure.
You can now access advanced business services at a fraction of the cost and management overhead of doing it yourself, and pay on a fixed and predictable cost basis, like you would with a utility.
Providing secure remote access to corporate resources has grown into a critical requirement for enterprises and service providers. It often makes the difference between those companies that are successful and those that are not. Whether the user is working in a remote office or hotel room or at an airport, using a laptop, handheld device, or public kiosk, they need easy access to corporate resources to accomplish their tasks and maintain their productivity. In addition, corporate business partners and customers increasingly need real-time access to corporate resources and applications.
It’s an eye-watering statistic, but around 80% of emails are spam. That equates to well over 100 billion spam messages in circulation worldwide every day. In size and scale, the problem is in a different league from emails infected with viruses (under 1% of all traffic) and phishing (under 0.5% of all traffic) . With their capacity to eat away at efficiency and compromise productivity, unsolicited emails represent the primary internet-based threat confronting businesses today
Do your employees spend time internet shopping? What about playing online games, downloading pirated movies or gambling online? The internet has changed behaviour in the workplace and presents new challenges for managers.
While recent years have seen a steady migration from relatively expensive and inflexible point-to-point leased lines to IP-based network solutions, a substantial volume of leased lines remains in use. Replacement of these last legacy internet connections with more flexible and secure solutions such as Multi Protocol Label Switching (MPLS), which offer guaranteed security and quality of service, can save organisations substantial amounts of money.
An organisation should be considering adopting a utility computing solution if it wants to optimise its technology assets while reducing costs; if it has unpredictable or rapidly growing computing requirements; if it is focusing on a multitude of project driven initiatives with unforeseen requirements; or if it needs to scale IT requirements up as well as down.
Email offers colossal benefits. But it also poses areas of risk that threaten corporate integrity.While viruses, unsolicited spam email and pornography present specific hazards, there is also a growing need to monitor message content in order to guard against the corporate risks of injudicious use of email.
Back in the mainframe age, network security was simple – it meant locking the computer room, only allowing access to authorised individuals. This is no longer the case and the nature of the threat facing small and medium business networks has expanded dramatically. The threat no longer comes through a single entry point like the ubiquitous floppy disk, but from multiple entry points to the network, such as the Internet gateway, Virtual Private Network (VPN) links, remote access servers, email, wireless Local Area Networks (LANs), handheld devices and even employees.
As social networking makes it easier than ever to communicate online in real time, ‘democratising’ the web and deluging cyberspace with information and opinions posted by millions of people eager for ‘virtual’ conversation, the challenges it poses for the business world are becoming all too clear.
Remote working is becoming increasingly popular and part of everyday working life. The introduction of flexible working practices and developments in remote access technology has made remote working mainstream. Remote access allows employees to log on to company networks and files from just about anywhere at anytime.
A practical guide to implementing an AUP
The Internet has rapidly grown to become one of today's major business tools, dramatically revolutionised industry sectors such as retail, where it has been successfully integrated into business processes to deliver efficiencies and competitive advantage. With this transformation, IT is slowly being recognised as a pro-active generator of business value, particularly amongst businesses where Internet-based systems are central to business operations and IT is integral to core business strategy.
Ricky Hudson talks to Retail Week about cloud computing, the consumerisation of IT and what they mean for modern retail businesses
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