Email Content Control

Powered by MessageLabs, Star offers an email content control service. This scans and filters email text and the content of any attachments to identify confidential, malicious and inappropriate language, as well as offensive jokes and other inappropriate content sent or received by employees.
 
Email Content Filtering Service
With Star’s managed email content control service you can easily and quickly address the whole issue of confidential, malicious or inappropriate email content sent or received by your organisation. It requires no hardware or software purchases, no installation, ongoing upgrades and maintenance or management.
 
Summary of features & benefits
Content Control Features Content Control Benefits
Multi-layered technologies designed to detect confidential or inappropriate text based email content Protects employees, aids enforcement of acceptable use policies and safeguards regulatory compliance
Comprehensive, flexible and intuitive rule-building Precise matching of the service to your particular needs, promoting business success
Scanning of all email components; header subject, body and, attachments Provides comprehensive protection across all email components, ensuring the appropriateness of all incoming and outgoing messages
Fully customizable word list thresholds Enables configuration and amendment of rules to meet local needs and new circumstances
Recognition of non-Western characters Allows full email control, irrespective of geographical, cultural and linguistic factors

Dashboard, summary, plus detailed and scheduled reporting

Visibility, accountability, plus certainty in the service's effectiveness
 

How it works

Star's Email Content Control service harnesses multi-layered detection technologies which keep your email clean by identifying unacceptable textual content within all your email traffic.
These technologies analyse email body, subject, header and attachments, scanning them for keywords, phrases and URLs, as well as credit card numbers and other alphanumeric formulae.
The precise scope of all analysis undertaken by the service remains under the full control of your in-house service administrator.
 

The service ensures:

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All emails are directed through the MessageLabs platform, hosted in secure data centres worldwide

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Each message is comprehensively scanned to assess whether it complies with your acceptable use policy, local rules and specific requirements

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Any email which triggers a rule is subjected to a range of possible actions, such as ‘block/delete' and ‘redirect to administrator'
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All email which doesn't trigger a rule is permitted to pass

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Reports summarizing data collected and actions taken by the service can be generated easily
 

Email under control

Protecting your business from the risk of employees sending or receiving inappropriate or confidential information requires the effective application of state-of-the-art technology, underpinned by unbeatable service levels and customer support.
 

The benefits to you include:

- Unmatched accuracy in stopping specified email content contained in email and attachments, based on multi-layered filtering techniques
- Policy enforcement and legal compliance with industry leading content filtering, allowing you to control what email content people send and receive via email
- Managed services frees up your IT staff to focus their attention on more strategic initiatives
- 24x7x365 Customer support in an extensive range of languages, worldwide
- Quick and easy setup with a predictable and affordable total cost of ownership. No ongoing updates and maintenance to manage
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24/7 support, plus unrivalled service level agreements for service performance, service availability, email latency and fault response

 

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