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Downloads

The following whitepapers and research documents are available to download.

Click to download the document as an Adobe Acrobat (PDF) file.

 
Realise the benefits of Business Strength Instant Messaging and ‘Right-time’ communication
When deployed securely within the enterprise as part of a companywide communications strategy,Instant Messaging and Presence brings real time decision making to your business and measurable productivity gains.
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MessageLabs Intelligence: February 2010
This report provides the latest threat trends for February 2010 to keep you informed regarding the ongoing fight against viruses, spam and other unwelcome content.
Click here to download
 

The Top Ten Roadblocks to Successful Software Project Management

The Top Ten Roadblocks to Successful Software Project Management

Click here to download
 

Can Cloud Computing give you the freedom to be more strategic?

“With more flexible, scalable resources at their disposal, IT managers can become as flexible and responsive as the organization itself needs to be in a hyper-competitive environment”

Click here to download
 
Turning IT into a Strategic Business Driver

Nearly a third of UK SME IT Managers surveyed feel marginalised within their own business and focused on firefighting. Learn how companies are facing these management challenges and turning IT into a strategic business driver to deliver real value.

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MessageLabs Intelligence: 2009 Annual Security Report
An annual security report in which we review the threat landscape over the last year.
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Acceptable Use Policies - Why, What & How
A practical guide to implementing an AUP
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The evolution of business email
Removing the risk, complexity and cost of managing your business email.
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Business Continuity
Business continuity is becoming a key issue for businesses. The worst may never happen, but if it does you need to be prepared. This paper outlines key areas companies should consider when planning for business continuity.
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Sales and Marketing
The New Power Couple
Click here to download
 
Real-World Marketing
Enabling Marketing Throughout the Organisation
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Maximizing Customer Retention
A Blueprint for Successful Contact Centres
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Customer Relationship Management (CRM)
The Winning Strategy in a Challenging Economy
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Everything you need to know about email and web security (but were afraid to ask)
A Non-Technical Guide For Owners And Managers Of Small To Medium Sized Businesses
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Hosted Security IT Manager’s Guide
An IT Manager's guide on why to use Hosted Security
Click here to download
 
Cloud Computing guide
Cloud Computing - what does it really mean?
Click here to download
 
Certainty in Uncertain Times
This is not the time to take unnecessary risks with your IT budget. In an uncertain economic climate a managed security service offers transparent & predictable costs, enhanced security and an instant ROI.
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Remote working technology decision guide
Examining the criteria for deciding whether IPSec or SSL VPN best fits your business need.
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The Dark Art of Spam
As long as there’s been email, there’s been spam. But though the name stays the same, the threat posed by unsolicited emails continually evolves and reinvents itself.
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Web use and Misuse
The internet has created new opportunities for mischief and new challenges for managers.
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Star MPLS versus leased lines
The end of the line for leased lines and IPSec VPNs as MPLS comes of age.
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Building the Cloud
Your guide to the story behind the new Star Data Centre 3
Click here to download
 
How utility computing can cut communications costs
The benefits of utility computing.
Click here to download
 
Achieving cost savings through consolidation service providers
The benefits of consolidating service providers
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Acceptable Usage Policy
Acceptable usage policy: A guide for small and medium businesses (SMBs).
Click here to download
 
Business Continuity
Ensuring your business can operate in the event of a disaster.
Click here to download
 
Compelling Case for Total Email Security
A MessageLabs white paper that examines the subject of email security and the areas of risk that can pose a threat to corporate integrity.
Click here to download
 
Data Backup
Data Backup: Protecting your most valuable asset.
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Increasing Billable Hours
IT is critical in today's world of business. As organisations continue to grow, the reliance on IT and the importance placed on maintianing it is often unbalanced. In-house IT technicians are usually occupied with maintaining and managing the day-to-day issues that arise with computing. This paper looks at the advantages and implications of secure hosting and the benefits that a well-managed, unified network can provide.
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MPLS
An advanced and affordable private network solution
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Network Security
Network security: A guide for small and medium businesses (SMBs).
Click here to download
 
Online Social Networking
The Employers' Dilemma
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Recognising the business value of IT - a Yankee report
The biggest IT headache for UK companies has nothing to do with technology: it's lack of time. Three quarters of the UK's mid-sized companies devote little or no attention to building an IT strategy. Instead, internal IT staff are locked into a vicious cycle of fire fighting and routing administrative tasks that they can't break out of.
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Remote access
Remote access: Three steps to getting connected.
Click here to download
 
Social Networking
A look at the implications for business.
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Tangled Web
Undercover Threats & Invisible Enemies
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Ten Point Guide to Email Security for SMB's
How to equip your organisation with proactive and intelligent defence solutions.
Click here to download
 
Social Networking
An IT Managers Guide
Click here to download
 
Always Open
Your guide to hosting for the SME
Click here to download
 
 
 
 
 
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Free Downloads & Resources
Acceptable Usage Policy: A guide for small and medium businesses.
 
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