Technology as a service

Customer Services are passionate about delivering first class service and building partnerships based on trust, respect and mutual understanding.

Our team of highly skilled and focused individuals exists solely to support your needs; you will have a dedicated customer services manager who is a constant and primary source of contact. Our technical support help desk is available 24/7/365 for emergency technical support.

Important Contacts

Star values your questions, comments and feedback, so please choose the relevant number or email from below to help us deal with your enquiry quickly and efficiently.

General enquiries                                         

0800 138 4443                   

info@star.net.uk

Service Desk                                                 

0871 200 3399                   

support@star.net.uk

Looking to query an invoice? Please contact our Credit Control department on:

Credit Control                                         

creditcontrol@star.net.uk                                                  

Customer Login

If you are a customer of Star you can access Star Centre, our secure customer portal, here

We offer a range of on-line support information to help with any queries which you may have. StarCentre, our on-line customer interface, offers management reports and statistics, as well as troubleshooting and technical support information.

We suggest that you refer to this resource as your initial point of contact for any query which you may have. If you cannot find the answer to your query, then contact our support team, at support@star.net.uk, members who will be pleased to help.