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Star is dedicated to increasing customer satisfaction for UK businesses by developing and delivering services that meet and exceed your expectations. More than 90% of customers regard Star as their long term partner and 95% of them benefit from multiple services. You expect the best service for your business. Star has a dedicated, award winning team ready to work with and support you. Only by building long term, mutually rewarding relationships can Star expect to retain customers, so putting your success first is Star’s philosophy to success.
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| Customer service the Star Way |
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A key objective for Star is to focus on your needs and ensure the effective delivery of leading technology and communications services. Part of the requirement is to keep things simple, for example; you will have one account manager, one service account manager and one service desk number to call for all your enquiries. Effective processes like these help to resolve any issues quickly and with utmost efficiency. |
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How Star will work for you |
| Star challenges all employees by setting objectives to deliver the best possible service and support. By solving painful IT business issues and delivering outstanding service, you get the best value for your investment. Star has the know-how to establish your company specific requirements and find relevant solutions. Through a process of learning and ongoing improvement, Star has the opportunity to ensure that the deliverables match and even exceed your expectations. In addition, working with positive, motivated and dedicated people will in turn not only help you achieve success but also be a pleasurable experience. |
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Find out what our customers say |
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"Our staff can now work from remote locations with the reliability and security that we require from a wide area network. Without Star’s MPLS network to support us we would find it very difficult to achieve this level of security and flexibility for our staff to access company data from any Internet connection.
Dave Haines, IT Director, Chargove Business Services |
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“With Star as our IT and communications partner we can now add and remove site connections with confidence, providing a reliable network combined with secure email connectivity.”
Andrew Newton, Head of IT, Keepmoat Ltd |
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“As a business we like dealing with UK based companies who can bring the world’s leading technologies together but still give the personal touch in service and customer care. I may be a technologist but like to deal with people, especially where my most important infrastructure needs are concerned. Star provides the support team, account managers and personal touch I look for, with regular reviews to make sure the business is getting what it needs and that makes me happy.”
Paul Psaila, Chief Technology Officer, MediaVest |
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"Our business was looking for a strong IT network solution that will be our platform for future growth. Star came to us with a proposition for a fully monitored network that is resilient, has ample capacity and ensures that we are primed to deliver on our business goals."
John Hitchins, Information Services Director, M2 Digital |
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Other Star Customers Include: Bonhams, Campbell Hooper, Care UK Plc, Chargrove Business Services Ltd, Colt Car Company, English Heritage, Keepmoat Ltd, MediaVest, M2 Digital, Oxfam GB, PDSA, RMD Kwikform, RSPCA, SQS, Unite Form, Vasanta Group. |
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